Shipping Policy

At Fruii, we are committed to getting your new running shoes to you efficiently and reliably. We understand you’re eager to hit the ground running, so we strive to process and ship your orders as quickly as possible.

Shipping Destinations

We currently ship within the United States of America.

Shipping Rates & Times

Shipping costs and estimated delivery times will vary depending on your location, the shipping method selected at checkout, and the total weight/size of your order. You can view the exact shipping cost for your order during the checkout process before final payment.

We offer the following shipping options:

Standard Shipping:
- Estimated Delivery: 3-7 business days after processing.
- Cost: Calculated at checkout based on order value and destination. Free standard shipping may be offered for orders exceeding a certain value (e.g., $X.XX).
Expedited Shipping:
- Estimated Delivery: 2-3 business days after processing.
- Cost: Calculated at checkout based on order value and destination.
Express Shipping:
- Estimated Delivery: 1-2 business days after processing.
- Cost: Calculated at checkout based on order value and destination.

Please Note:

Business days are Monday through Friday, excluding federal holidays.
Delivery times are estimates and may be subject to delays due to weather, carrier issues, or other unforeseen circumstances.

Order Processing Time

All orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays) after your order is placed.
Orders placed after [e.g., 2:00 PM EST/PST] on a business day, or on weekends/holidays, will begin processing on the next business day.
You will receive an email notification once your order has been processed and shipped.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this tracking number to monitor the status and estimated delivery date of your package directly on the carrier’s website.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate during checkout. Fruii is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for re-shipping fees.

Lost or Damaged Packages

If your package appears lost in transit or arrives damaged, please contact us immediately at [email protected] or call us at +1 702-493-8215.
Please provide your order number and details of the issue. We will work with the shipping carrier to investigate and find a resolution as quickly as possible.

International Shipping

Currently, Fruii only ships within the United States. We do not offer international shipping at this time.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: [email protected]
Phone: +1 702-493-8215
Address: Fruii, 752 Thursby Avenue, Arverne, NY, 11692

We appreciate your business and thank you for choosing Fruii for your running shoe needs!